Free Shipping on orders over HK$399 -購物滿HK$399,可享香港免費送貨

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Free Shipping is available within Hong Kong SAR when your order exceeds HK$399. Depending on the availability of the items, we will normally ship out the goods within 2-3 business days. 

      Hong Kong Post - SmartPost at LOTUSmart HK        Ta-Q-Bin, Local Courier, available at LOTUSmart HK     SF Express - Local Delivery for LOTUSmart

Order Value Shipping within Hong Kong SAR 
(except remote areas) - by various carriers
Above HK$ 399 FREE Shipping
Below HK$ 399 HK$ 39

We ship local Hong Kong orders through Ta-Q-Bin, or SF Express. Your package will be delivered via the most suitable and appropriate carrier and directly to residential/commercial addresses (except P.O. box or Hotel). All packages will be delivered ONE time only. Please make sure that someone is available at the shipping address, and make sure that you enter the correct contact number during checkout. For residential addresses, the courier may call you before shipping. Should a second delivery attempt is required, a surcharge of HK$39 will be charged. We offer FREE SHIPPING on orders over HK$ 399 (with exceptions on remote areas). 

Areas that CANNOT be delivered in Hong Kong - 香港不派遞地區

Delivery Service is not available for the following areas. we encourage you to use a shipping address within the city and take advantage of the Free Shipping available in Hong Kong.

 Sha Tau Kok  沙頭角禁區內  Ta Kwu Ling  打鼓嶺    Man Kam To  文錦渡     
 Mai Po  米埔  Lok Ma Chau  落馬洲    Lo Wu  羅湖  
 Po Toi  蒲台島  Tung Lung Chau  東龍洲      Grass Island  塔門  
 Crooked Island (Kat O)  吉澳  Tung Ping Chau  東平洲    Shek O 石澳 
 Chek Lap Kok 赤鱲角  HK Intl Airport 香港國際機場  


Finally, kindly ensure that all of your shipping details (i.e., full address, telephone number, e-mail) are entered correctly during the checkout process. Please be aware that we will not be responsible for any loss parcel caused by any incorrect shipping details.